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Privacy Policy

GraySpace Privacy Policy
Effective Date: 10/16/2025
Last Updated: 10/16/2025

GraySpace (“we,” “us,” or “our”) is a reflective and anonymous space where people can share personal letters about everyday mental well-being.
We value your trust and are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how it’s kept secure.

** GraySpace is not a professional mental health service. It is a peer-to-peer, anonymous community support. **

1. Information We Collect
When you use or submit to GraySpace, we may collect the following types of information:
a. Information You Provide

  • Letter content: The message you submit, which may include personal reflections, emotions, or experiences.

  • Nickname: A pseudonym or chosen name to keep submissions anonymous.

  • Email address (optional): Only collected if you choose to receive a reply or follow-up communication.

Because letters may include information about mental or emotional health, this content can be considered sensitive personal data. Sharing this type of information is entirely voluntary.
b. Automatically Collected Information

  • Technical details: Such as IP address, browser type, device information, and general site usage (collected automatically by Wix).

  • This information helps maintain site performance and security.

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2. How We Use Your Information
We use the information you provide only for the purposes of running and improving GraySpace:

  1. To publish submissions: Letters are reviewed and, if approved, shared anonymously on the website and/or GraySpace’s social platforms.

  2. To respond to submissions: If you include an email, it is used to send a reply related to your letter, update you on your submission, and send a copy of your submission back.

  3. To moderate content: Submissions are reviewed to ensure they meet community and anonymity guidelines.

  4. To improve the platform: Non-identifiable data (like submission frequency or engagement trends) may be used to enhance the experience.

  5. To maintain site functionality and security: Technical data helps prevent spam, errors, and misuse.

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GraySpace does not sell, rent, or share personal information for advertising or marketing purposes.


3. Sensitive Information
Many letters shared on GraySpace include reflections about personal experiences and/or mental health.
We respect the sensitivity of this content and encourage all users to avoid including identifying details (such as names, locations, or contact information).
By submitting a letter, you acknowledge that you are voluntarily sharing this information and consent to its anonymous publication.


4. Data Retention
Letters are retained as part of the GraySpace archive and will remain available as published content.
If you wish to have your submission removed, you can contact us at our form, and we’ll delete it upon request.


5. Your Rights
You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for contact or publication

  • Request details about how your data is used

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7. Third-Party Services
GraySpace is hosted on Wix, which may collect limited technical data for site operation and analytics.
You can read Wix’s Privacy Policy here.


Contact Us
If you have questions about this Privacy Policy or your data, you can reach us at:
Contact Us

or

ourgrayspace123@gmail.com

Subject line: Privacy Inquiry

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